I booked it many times and strongly recommend. So glad I chose it, spent 14 good days here. The food was good and the location was peaceful. Shopping malls and a big shopping mall were right next door.

Great pool, parking on site...

The location was particularly good, for example, Taman Impian Jaya Ancol was not too far away from the hotel. This property was in an easily accessible area close to Shopping Mall, Eating places, Restaurant and other areas such as Premium Lounge great services.

I really enjoyed my stay at this hotel. The location was perfect as it was close to many places within a 15-minute grab ride, including a large mall and the toll road nearby. The hotel facilities were amazing, especially the pool which was awesome. I also loved the breakfast spread that had a lot of choices. The staff were nice and helpful, making my stay even better.

Cannot find any fault.

Free Wifi on the room, pool , location right to next mangaa dua , Not too far from airport .

Took a bit long to check in .

Every taxi driver know the hotel. Transjakarta bus service just outside the door. Close to amusement park Ancol with the impressive Sea World. Nice spacy rooms with a great view to city and sea.

I had a great stay at this hotel. The location was perfect, right in the heart of a shopping mall with a wide selection of restaurants and shops. The room was stylish, clean, and had all the amenities I needed. The staff here were exceptional, they were always prompt in attending to any of my requests. The swimming pool was large and perfect for relaxing. The overall service and customer service were top-notch.

In terms of recommendations, I would highly recommend this hotel for families. The facilities and services provided, such as room service, car hire, laundry, and babysitting, make it a convenient and comfortable choice for traveling with children.

This time round I got a nice room facing the pond....

The bathroom, basin and toilet bowl needs to be replaced as they are old...if possible do a simple renovation....??

Wash room and shower is bad for an international hotel like Novotel.... Cupboards unable to slide properly, hosekeeping forgot to replace large towels and small tissues box is not practical.....

Wash room and shower.....choke and flushing plumbing systems are bad....also defective lighting not replaced...

brand-new room with "bathtub ", attentive and best staff. a mini-bar, satellite tv, and climate control were nice. location near china town or exactly mangga dua and shopping area in mangga dua and novotel mangga dua square.

Highly unprofessional staff!

This hotel is conveniently located within the Mangga Dua Square shopping area, making it easy to access a variety of restaurants and shops. The staff on the ninth level were attentive and provided great housekeeping services, ensuring that the rooms were clean and well-maintained. The breakfast served here was impressive, with a wide variety of options available, including different choices for vegetarians.

The hotel could benefit from improving the lobby's scent.

The hotel location is good for shooping fron manga dua square mall

I asked for non smooking room and we got it but the room is fully smooking smell which made my stay unconfortable

The location is nice, just beside a mall Free wifi is available

When we arrived they made us waiting for 40minutes to check in Although we waited for long time, they said now only teo rooms are available, the third room needs to be clean , so after 30 min we will send you the keys, then no one has came until I went to the reception to get they keys, because the guy who was hellping us has gone

Clean hotel, super-friendly personnel, good breakfast. Impeccably clean and well renovated room overlooking the pool. Comfortable bedroom, really really nice experience and late check-out. Fantastic meal and amazing service. No charge for wake up calls and ironing too. Good location, 15 minutes' walk to Taman Impian Jaya Ancol.

The New Year's party was fantastic! The staff was delightful and gave us free drinks and snacks all night. The hotel's location was central, allowing us to walk to all the main attractions and restaurants. They also provided a complimentary shuttle to take us to the shopping mall. We enjoyed watching the fireworks from our room, which had a great view of the city.

The room was not as clean as we expected, and the bathroom had a funky smell. We also noticed some stains on the sheets.